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The shelter is open from 11 a.m. to 6 p.m. Thursday through Tuesday and closed on Wednesdays. Officers respond to service calls 7 days a week from 7 a.m. until 10 p.m. and for emergencies only from 10 p.m. to 7 a.m. The phone number is 972-205-3570. The shelter is located at 1902 State Highway 66, Garland, TX 75040.
Animal Services will hold untagged animals 72 hours. It is important that you come to the shelter to look for your pet. Calls for lost pets are not returned due to the high volume of these types of calls. You can log on to Petharbor to view pictures of animals in our shelter.
Fees for sterilized animals include:
Fees for unsterilized animals include:
Please note that fees are subject to change due to the number of times your pet has been impounded. Payment is accepted in Cash, Credit Card, Debit and Checks.
Price includes sterilization by our city veterinarian and rabies vaccination.
Before risking your safety, call our dispatch at 972-205-2570, option 1 to have an officer come out. They will do everything they can to help that pet get back to its owner.
Vaccination Clinics are hosted with Operation Kindness at our shelter the first Sunday of each month.
Garland Animal Services currently partners with Friends of Rescue Animals for managing the volunteer program.
For more information about volunteering or to sign up to be a volunteer please visit https://www.frastx.org/volunteer/.
To make an appointment to surrender your pet, please call 972-205-3570, option 2.
You must be a City of Garland resident with proof of residency and provide a valid state ID or driver's license. There is also a $25 surrender fee due the day of the appointment.
We encourage owners to attempt rehoming their pet with someone they know, or through one of the organizations listed below. Friends of Rescue AnimalsDallas Pets Alive! Home to HomeRehomeGet Your Pet
There is no specific limitation on how many pets a resident may have as long as all pets are properly cared for in accordance with City Ordinance Chapter 22.
Please call Animal Services at 972-205-3570, option 1 to report a dead animal in the street.
Traps are available to trap nuisance cats and various wild animals. The traps can be picked up at 1902 State Highway 66. A fully refundable deposit of $40 (cash or check only) for either small or large traps is required. When the trap is returned the deposit will be given back. Call 972-205-3570, option 2 to ensure trap availability as the number of traps are limited.
Trap guidelines include the following:
Reports of coyote sighting in Garland are common. The information provided is intended to educate and assist in identifying and reporting problems with coyotes and other wildlife. Coyotes generally live in packs, but hunt individually. The coyote diet consists mainly of small mammals including rabbits, mice, squirrels, and insects. Although infrequent, coyotes have been known to prey on domesticated animals in suburban areas, such as Garland. Human injury from coyote attacks is extremely rare.
A random sighting of a coyote is not unusual and Animal Services need not be notified unless the animal creates a nuisance. Coyotes that have entered into neighborhoods (alleys and yards), or that have threatened or attacked domestic animals are considered a problem and Animal Services will respond. The Garland Animal Services Division has a trapping program intended to remove problem coyotes. Citizens wishing to report a problem coyote should contact Garland Animal Services at 972-205-3570. An Animal Services Officer will respond and determine what measures are necessary to remove the problem animal.
Since coyotes are considered a “high risk species” for possibly carrying rabies, citizens should take care to avoid human (or pet) contact with the species. Coyotes exhibiting unusual behavior such as aggressiveness towards humans should be reported immediately by calling 911. If you have any questions concerning coyotes or other problem wildlife, please contact Garland Animal Services at 972-205-3570, option 4 for assistance. View more information on coyotes.
Fence must meet the following requirements:
For Complete Directive Language and more information on fencing requirements, see the following:
All dogs and cats must be vaccinated for rabies between the ages of 12 weeks and 16 weeks. All dogs and cats shall either:
All vaccines administered under this section shall be licensed for use in that species by the U.S. Department of Agriculture and administered by a duly authorized veterinarian. A paper certificate must be issued upon each vaccination stating the following:
Animal owners shall provide proof of current rabies vaccination for any animal required to be vaccinated under this article upon request by the Supervisor of Animal Services or their designee.
Bite victims should call Garland Animal Services immediately at 972-205-3570, option 1 and should provide a description of the animal and the location at which the bite occurred.
Any mammal can get rabies, including:
If you are bitten or scratched by a suspect rabid animal, or saliva from the animal enters an open wound, or becomes in contact with your nose, mouth, or eyes, wash the wound or contact area with soap and water, call your physician or the health department and get medical attention immediately.