Billing Information

1. Billing Options

   Review the billing options available to utility customers.

2. Combined Utility Billing

   With the City of Garland's combined utility bill, customers have the convenience of paying for all City utility services at one time each month.

3. Understanding Your Utility Bill

   Learn about your utility bill and better understand it.

4. Billing Cycles

   The City is divided into 20 geographic billing cycles to make meter reading and billing more systematic and efficient. The location of your home or business determines when we read your meter and when you receive your bill.

5. How to Read Your Electric Meter

   Your electric meter measures the amount of electricity you use in kilowatt-hours. Some electric meters display numbers digitally and some have dials. For either type of meter, you can determine usage for a period of time by subtracting your previous reading from the new reading.

6. Automated Meter Reading (AMR)

   Read about automated meter reading efforts in Garland and view frequently asked questions associated with the service.

7. Utility Bill Inserts

   View past inserts that have been with your utility bill.

8. Report Utility Theft

   Find out how to report utility theft to us.

9. Start, Stop, & Transfer Service

   Check out how to apply for utility services.